Openbay charges a 13% service fee for each completed service booked on our online platform. The fee is based on the total customer invoice, inclusive of state taxes for any completed service at the time of checkout. This fee covers the use of our online platform and credit card payment processing fees charged to us by our merchant bank.
If a booking is canceled, retracted or the customer does not show for their service, Openbay does not charge any fees.
See example below:
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